Privacy Policy – Atria

Effective Date: 02-01-2020

At Atria (“we,” “our,” or “us”), your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile application (“App”).

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name
Email address
Phone number
Profile details (such as date of birth, gender, medical history, if applicable)
Payment information (for processing transactions)

b) Non-Personal Information

Device type, operating system, and unique identifiers
IP address
App usage statistics, cookies, and analytics data

2. How We Use Your Information

We use the collected information to:

Provide and improve telehealth services and digital healthcare solutions
Manage appointments, doctor consultations, and patient records
Process secure payments and transactions
Send appointment reminders, updates, and notifications
Enhance app performance and optimize user experience
Ensure compliance with healthcare data regulations and security standards

3. Data Security

We implement strict measures to protect your information:

SSL encryption for secure data transmission
Access controls to safeguard sensitive health data
Regular security checks and updates

While we take significant precautions, no electronic storage or transmission is 100% secure.

4. Sharing of Information

We do not sell or rent your personal information. Data may only be shared:

With trusted third-party service providers (e.g., Firebase, secure cloud hosting, payment gateways)
To comply with legal obligations or governmental requests
With your explicit consent for referrals or external medical consultations

5. Third-Party Services

Atria integrates trusted third-party services such as:

Firebase Services (Authentication, Firestore, Analytics, Messaging, Crashlytics)

These providers handle data under their own privacy policies.

6. Children’s Privacy

Atria does not knowingly collect data from children under 13 years old. If such data is unintentionally collected, we will delete it promptly upon request.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Improve your app experience
Analyze app usage trends
Remember your preferences

You can manage or disable cookies in your device settings. However, this may affect some app features.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or deletion of your data
Withdraw your consent for data processing where applicable

For any privacy-related requests, contact us at support@atcareapp.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted here with a new “Effective Date.” Continued use of the app signifies acceptance of any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

📧 info@theatriatechnologies.com
📞 +92 333 2355564